About / Why PupManager
How PupManager works.
From a new enquiry to the next booking, here’s every step. You train the dogs. PupManager does the rest.
Win the client
A new enquiry lands.
A new owner fills in your sign-up form, on your website, a link, or a QR code at an event. It drops straight into your enquiries inbox.
New client formsThey fill in an intake form.
One tap accepts the enquiry and sends the owner an intake form: the dog’s history, vet details, what they want to work on. You meet the dog already knowing its story (and we chase them if they forget).
New clientsThey buy a package.
They choose a training package, a block of sessions at your price, in your branding. The invoice creates itself and a secure Stripe link takes the payment — sorted before you start.
Session packagesThey get booked in.
You slot them into your calendar, or let PupManager find the next free slot and book it in.
SchedulingIt lands on your own calendar too.
Two-way Google Calendar sync means every booking shows up next to your dentist appointment and school pick-up — and your personal commitments block out training slots automatically.
Google Calendar syncRun the training
Reminders go out on their own.
PupManager nudges the client before each session so they actually turn up. You do nothing.
Auto remindersYou run it and write one note.
Tasks, a score, a quick line, and a 10-second clip. Thirty seconds on your phone and you’re done.
Session notesIt lands in their app.
After the session the owner opens your app and sees what to work on, the homework, and the video, in your name and colours.
Client appYou get paid without chasing.
Card payments land against the right invoice, you can see who owes you in one tap, and if you use Xero it all flows straight into your books. No spreadsheet, no Sunday-night reconciling.
Invoicing & paymentsKeep them coming back
Awards keep them hooked.
Badges, awards and streaks turn training into a game the owner wants to win. They keep practising between sessions, keep sharing their wins, and keep booking.
Client wins & gamificationProgress builds up.
Every task and award adds to a chart you can both see. Two weeks in, there’s proof the training is working.
Progress & chartsThey move up to a group class.
Once the basics click, move them from one-to-one into a group class — rosters, waitlists and attendance handled, a natural next step that fills your classes.
Classes, walks & packagesThey shop for the extras.
Leads, toys, treats, whatever you stock. Owners buy the gear from your branded shop, so every client is worth a bit more.
ShopQuiet clients get a friendly nudge.
If someone drifts after their package ends, a win-back email goes out on its own — “Winston’s due a refresher” — and dormant clients turn back into booked ones.
Marketing & win-backsThey book again.
Showing how far the dog has come is the easiest sell there is. They buy the next package, tell a friend, and a new enquiry lands.
New clients
See the whole loop on your own clients.
10 days free. No card needed.
For early customers we'll even move your data over for you.
